In a few minutes, you’ll receive an email with your TICKET NUMBER.

Note your ticket number and provide it to us when dropping off your device.

CHECK YOUR JUNK/SPAM FOLDER IF YOU DON’T SEE OUR EMAIL. 

COVID-19 DROP OFF/PICK-UP RULES:

1. Only one person (or couple/family) is allowed in our lobby at a time.
2. Wearing a face mask/covering is appreciated but not mandatory.
3. We’ll be sending our Terms & Conditions via e-mail (after receiving your device) prior to starting work on your recovery. We can’t start working on your recovery until you have written back to approve our Terms & Conditions.
4. Payment is required BEFORE picking up your device(s). 

Drop off is available Monday-Friday from 10 AM-6 PM. 

$300 Data Recovery
11390 Ventura Blvd. Suite #5
Studio City, CA 91604

REMEMBER:

If your bad drive is an external hard drive and you have already removed the enclosure, there is no need to re-assemble it. Just hang on to the enclosure and drop off the bare hard drive (along with the enclosure’s PCB, if available).

If you have chosen to supply your own transfer drive, be sure to drop it off when dropping off the bad drive. Also, see our rules for providing a transfer drive (in particular, the drive must an external hard drive or a bare SATA drive, no flash drives).

If you have a hard drive, ensure the ORIGINAL PCB is attached (this only applies if you tried a “PCB Swap”).

E-mail, call (323-230-0622), or chat with us you have any questions.