Ticket #518 – Western Digital WD2500BEVT-75ZCT2 2.5″ SATA Hard Drive

This “Western Digital WD2500BEVT-75ZCT2 2.5″ SATA Hard Drive” drive came to us from another data recovery shop in Kentucky. They found us on the Deepspar forum (Deepspar is the company that makes the best data recovery hard drive imager: DeepSpar Disk Imager) and decided to send it to us since they were unable to recover the data.

When we got the hard drive in, it did spun up, but didn’t get “Ready” and did not “ID” on the DeepSpar.  After connecting the hard drive to our PC3000, we determined that the drive had firmware corruption which prevented it from completing it’s start-up initialization.

We repaired the corrupt firmware using the PC3000.  This allowed the drive to “ID” and get “Ready.”  We then moved the drive to a DeepSpar Disk Imager, cloned 100% (all but 2 bad sectors), then gave our customer a 100% “clone” which will most likely be able to boot up the laptop the bad drive came from.  Another advantage of the clone is our customer will be able to do a complete software data recovery, if his client also needed “deleted” data recovered from the drive.

Drive was in and out of our shop in less than 24 hours!

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