Included in our chances form response:
- The number of times we’ve worked on your exact model.
- The percentage of your model we’ve received with “bad heads” (helpful to gauge the likelihood of needing a Donor Drive).
- Any extra fees, if knowable (including: “device over 2TB fee,” “device over 8TB fee,” “USB PCB fee,” and “encryption fee”).
- The average percent of data we’ve historically recovered from your model.
- The average cost of a Donor Drive for your model hard drive.
- A detailed breakdown of when you pay and how our “No Data, No Charge” policy works.