Can your data be recovered?

Answer the questions below and we’ll compare your device’s model, symptoms, and recovery needs, against our database of over 30,000 previous recoveries. Our lead data recovery technician will respond ASAP (usually within two hours; M-F 10 AM-6 PM PST) with a custom estimate of your chances for a successful data recovery and a price quote.

Also included in our “Chances” response:

• The number of times we’ve worked on your model device.
• The average percent of data we’ve been able to recover from your model device.
• Any extra fees, if knowable (including: “device over 2TB fee,” “USB PCB fee,” and “encryption fee“).
• The percentage of “your model” we’ve received with “bad heads” (helpful to gauge the likelihood of needing a Donor Drive).
• The average cost of a Donor Drive for your model hard drive.
• A detailed breakdown of when you pay, when our fee is due, and how our “No Data, No Charge” policy works.
• Links to submit our Drop Off and Mail-In Forms with your information from the “Chances” Questionnaire pre-filled. 

Please keep your device powered off and unplugged to avoid any further damage.

NOTE: if you’re on a phone, try our new Form Submission App.

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