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Ace Laboratory makes the PC-3000, the most sophisticated data recovery tool! Mastering the PC-3000 takes years of experience and education (and the tool comes at a very hefty cost). The PC-3000 allows us to fix hard drive firmware problems, reconstruct damaged file systems, and disable weak or bad heads inside the hard drive and image drives that cannot be imaged with other tools; it’s the main tool we use for all recoveries.
Each hard drive manufacturer uses a different and unique language to speak with their hard drives. For this reason, it’s very difficult to master data recovery, especially the PC-3000 — it’s like learning to speak seven different languages. How well you “speak” the hard drive’s language determines your success.
We’re fluent in all hard drive languages, including Seagate, Western Digital, Toshiba, Hitachi, Fujitsu, Maxtor, and Samsung! We use many PC3000s, including the latest PC3000 Express, PC3000 UDMA-e, PC3000-SSD, PC3000-Flash, and PC3000-SAS/SCSI, and PC3000 Portable Pro.
We also use Ace Lab’s Data Extractor, an invaluable tool for imaging failing hard drives, rebuilding complex RAID systems, and recovering from certain SSD firmware failures. Data Extractor, along with the RAID and SSD add-ons, works directly with and perfectly complements the PC3000. Our PC3000-SSD is a tool designed to solve problems of failed controllers and firmware corruption on SSD drives.
PC3000-Flash is an entirely different device (connected to our computer using USB, not PCI) for “chip-off” recoveries and technological-mode recoveries on Flash Drives, CF/Cfast cards, and SD/MicroSD cards. This device allows us to read flash chips and reconstruct the controller’s algorithms.
PC3000-SAS/SCSI works the same as the PC3000 Express and UDMA but supports SAS/SCSI devices (rather than SATA/ATA/USB) and the firmware problems that are associated with them.
NEW FOR 2024: We are one of the first data recovery companies in the world to receive (and beta test) Ace Lab’s PC-3000 Portable Pro!
This cutting-edge tool will allow us to recover NVME/PCIe SSDs that were previously unrecoverable (along with other normal PC-3000 functions).
Deepspar
The Deepspar Disk Imager is the data recovery industry’s best hard drive imager. It can recover data from dying drives with bad sectors more safely, quickly, and effectively than any other data recovery tool.
Deepspar Disk Imager – Hardware-based Data Recovery Tool
We have the Deepspar network, USB, and ATA add-ons. The network add-on allows us to access all of our DDIs from one central computer and create file listings with each file’s recoverability status. Our customer can then view and approve this file listing before paying for the recovery.
The USB add-on allows us to work directly with USB PCBs, although we often still need to convert them to a SATA PCB to fix firmware problems.
The ATA add-on gives us the option for a second clone of the bad drive (for example, if our customer provided a SATA transfer drive and wants a clone rather than “file” recovery). It also provides faster imaging speeds, so we use the ATA add-on Deepspars for our Priority Service customers.
Finally, we have Deepspar’s latest add-on, the “PCI-e” add-on. This add-on can sometimes read PCI-based devices that aren’t readable with other tools.
SalvationData, YEC, Atola, HDD Surgery
SalvationDATA tools are most useful for their ability to work directly with each individual hard drive manufacturer (e.g., Seagate, Hitachi, Maxtor, etc.) and fix problems inside the hard drive itself (e.g., corrupt firmware or ROM). They are not as complex as the PC3000, but they are a useful set of tools to have.
Like SalvationData’s Data Compass, YEC produces hardware (like our “Ninja”) for cloning hard drives with bad sectors.
We have over a dozen hardware disk imagers from various manufacturers and the leading hard drive firmware diagnostic tool. We use an ISO Class 5 cleanroom cabinet for hard drive diagnosis and repair, hot air stations, soldering tools for PCB diagnosis and repair, and the highest-quality head swap tools from HDDSurgery.
Rusolut
Rusolut is one of the leading developers of “chip-off” recovery software, particularly its VNR (Virtual NAND Reconstructor) software. This extremely complex software (on the left) requires expertise and vast flash-recovery knowledge to use effectively.
Rusolut’s lead developer trained our lead technician in a week-long class. Using this knowledge, we can now recover from many failed NAND/flash chips/Monolith devices, including devices other tools do not support.
For any device we cannot recover, we also have the resources of Rusolut’s technical support staff (some of the best chip-off recovery experts in the world) working with us. By remotely accessing our VNR machine, they can help us solve the most complex cases and even create custom solutions for our customers.
Cleanrooms
We have two ISO Class 5 cleanroom cabinets from Sentry Air Systems for hard drive diagnosis and repair when we need to remove the hard drive’s cover. We have a full-time cleanroom technician with years of head swap and platter swap experience. To ensure our cleanroom is “clean,” we use a Laser Particle Counter (DC1100).
Multi-com
We use several adapters for MicroSD cards and monolith chips from Multi-com (these adapters work with all our chip-off recovery tools), along with some other brands.
These adapters help us avoid the time spent manually soldering cables to monolith devices (or using Ace’s Spider Board). Soldering to such small devices can take hours and cause major headaches if the soldering job isn’t executed perfectly. They also help ensure a safer and more efficient recovery outcome.
See our tools in action…
- Hitachi Head Swap and imaging on 2.5″ hard drive with platter damage and bad heads – HTS541010A9E680
- Western Digital Head Swap on 3.5″ “RED” NAS 3TB drive – WD30EFRX
- Seagate Head Swap on 3.5″ 1TB drive – ST1000DM003
- Western Digital Head Swap on My Passport 2.5″ USB drive – WD20NMVW
Watch more head swap videos on our YouTube channel!