Sometimes, we can access the bad device using special reading modes or interfaces to recover your data without removing the chip(s). This is much easier and often produces much better results, so we always try this first.
But, if special reading methods and interfaces fail, the only remaining option is a “chip-off” recovery.
A “monolith” device is a single chip that contains the NAND (data) and controller (operating system). We charge $300 for all Monolith devices (the same as for all MicroSDs) if we recover 99% or more data. If less than 99% was recovered, and you don’t want the data we recovered, there is a $100 labor fee. If the recovery is not successful, there is no charge.
On the left, you can see an eMMC chip recovery from a Lenovo Ideapad 130S. In this case, the computer was damaged due to a drop. We had to use a BGA rework station to remove the tiny eMMC chip which stored all the customer’s data. Then we used a tool called “Z3X EasyJtag” to read the chip and additional software to extract the customer’s data.
Newer Microsoft Surface devices save their data on an EMMC chip soldered to the motherboard. When the device fails, the only option is a “chip-off” recovery. We offer the most affordable pricing for “chip-off” recoveries: $300 per chip (+$100 if the device is encrypted) + $75 up-front/non-refundable to remove the EMMC chip.
Whether you have a Microsoft Surface with an EMMC chip (Surface 5 Pro, Surface 6 Pro, Surface 7 Pro, or Surface Laptop 2) or a Microsoft Surface with an SSD (Surface Laptop 1 or Surface Pro 4), we can help recover your data for an affordable price!
See the steps we take to recover from Microsoft Surface devices with EMMC chips…
This includes Ace Laboratory’s PC3000-Flash, Rusolut’s VNR, Z3X EasyJtag, and Flash Extractor. We also have many Multi-com adapters for MicroSD cards which enable us to recover data quicker than other companies who manually solder in leads to interface with MicroSD cards.
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