If your SD card has failed, typically the only option is a “chip-off” recovery (see photos below). In rare cases, we can access the bad SD card using special reading modes to recover your data without removing the chip(s).
If your MicroSD or Monolith device fails, the only option is a “Monolith” recovery (see photos below). A “monolith” recovery is basically the same as a “chip-off” recovery, except that all “chips” are embedded within the monolithic device.
We charge $300 per chip (most SD cards contain one or two flash memory/data chips) if we recover 99% or more data. We also charge a $100 attempt fee per chip if the recovery is not successful or you do not want the data we were able to recover (if less than 99% was recovered). If more than 99% was recovered, there is no option to decline our recovery.
Why do we charge an attempt fee for chip-off recoveries?
A chip-off recovery involves physically removing the flash chip(s) from the PCB, “dumping” or “reading” the contents into a flash recovery program, then virtually reconstructing the controller to access the data on from the flash chips. This turns out to be much more difficult and time-consuming than recovering a normal hard drive (or an SSD with “firmware corruption”), and unfortunately, has a lower success rate (about 60-65% chance for a successful recovery).
We charge $300 for all Monolith devices (like MicroSDs and some tiny USB flash drives) if we recover 99% or more data. If less than 99% was recovered, and you don’t want the data we recovered, there is a $100 labor fee. If the recovery is not successful, there is no charge.
This includes Ace Laboratory’s PC3000-Flash, Rusolut’s VNR, and Flash Extractor. We also have many Multi-com adapters for MicroSD cards which enable us to recover data quicker than other companies who must manually solder in leads to interface with MicroSD cards.
Can we recover your failed hard drive, SSD, flash drive, or RAID?
