Expedited Data Recovery

Get Your Data Back FAST!

Priority Service provides the fastest turnaround time. We’ll work tirelessly to recover your data ASAP!

  • We operate like a factory by separating the stages of data recovery (diagnostics, imaging, moving, cleanroom repairs, etc.). Each stage has a queue of devices (we typically get about 20-30 devices daily for recovery). With Priority Service, you skip to the front of all our queues. 
  • Priority Service includes the option to immediately download important files. As soon as files are recovered, we can upload up to 25GB for immediate download.
  • If your hard drive needs a donor drive, we can perform the head/platter swap for you ASAP by using one of our existing donor drives rather than ordering a donor drive (usually takes 2-4 days to be delivered).
  • We use our newest data recovery cloning tools, which offer speeds that are 2x faster than older ones.
  • To avoid unnecessary delays, we call you when we require your response to one of our emails (we only send an email and SMS without Priority Service).

“I took in my drive 10 AM on Monday… it was ready 10 AM on Tuesday” –CL

The time it takes to recover your data depends on the exact problem with your device and the amount of data that needs to be recovered. Due to potential issues like “platter damage” or “bit errors,” we cannot guarantee turnaround times.

Note: for RAIDs, the cost for Priority Service is $50 per device (up-front/non-refundable) and $150 per device due upon completion (if the recovery is successful, in addition to the standard rate).

Questions?

Check our FAQ, chat, or email.