Back in 2007, we were just a Mac repair company. Over the years, we’ve transitioned into the premier affordable data recovery company. But, we didn’t forget what we learned about Macs, and now we’re one of the most experienced and knowledgable Mac data recovery companies.
One of most common signs that you need data recovery for your Mac is the “flashing folder with the question mark” when starting up. The “flashing question mark in folder” symbol means the computer can’t find the operating system folder and therefore cannot startup. Other problems include a spinning wheel (aka “the spinning wheel of death” or “colored pinwheel”) or an unresponsive operating system.
The next step you take to recover your data is crucial.
If you attempt to repair the drive,the problem could become far worse, including the potential for permanent data loss. Data loss is a common problem when a “repair” program (like FSCK or DiskWarrior) is run on a damaged Mac hard drive.
Attempting to recover your data using software data recovery tools (like Data Rescue 3 and R-Studio) could exhaust and kill your hard drive completely due to repeatedly attempting to read bad sectors and/or areas of the hard drive which have sustained critical damaged (like a scratch on the platters).
Rather than risk your data to a failed repair or botched recovery attempt, we only follow the safest and most advanced data recovery process. This includes visually inspecting your drive in our clean room, carefully diagnosing the drive’s firmware and heads, creating a full sector-by-sector clone of your hard drive, and thoroughly scanning and recovering as much data from our clone as possible.
If your data is worth at least $300, we highly recommend choosing our safe data recovery approach rather than attempting to repair/recover the hard drive yourself and risking data loss or further damage.
If you live around Los Angeles and would like to drop off your drive, please see our Drop Off Info page (and consider submitting our Express Drop Off Form to save around 10 minutes when dropping off).
If you’d like to mail in your drive, please see our Mail In Info page.
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