We have three prices: $300, $400, and $500.

Use our Rate Calculator below and find out your cost.

No contact info required; only takes a minute.

*Price shown does not include the cost of a “donor drive” (necessary for around 15% of hard drive recoveries). Submit our Chances Form to get a more detailed price quote, including the average cost of a donor drive for your model hard drive.

Our data recovery prices are 100% transparent!

Our rates are pre-determined and agreed upon before we start working on your data recovery. There will be no surprises when your recovery is finished and it’s time to pay the bill.

  • 85% of our customers pay $300 for their recovered data (excluding shipping and a transfer drive, if necessary).
  • If we can’t recover any of your data, there is no charge (excluding shipping and donor parts, if necessary)!
  • No diagnostic or attempt fees (when data is unrecoverable).
  • $100 labor charge if you don’t want the data we could recover (if we recover ≥99% of your data, there is no option to decline our recovery).
  • Our maximum rate for any single-drive data recovery is $500 (excluding donor parts, if necessary).

What determines if the cost is $300, $400, or $500?

Is the drive larger than 2TB? Is the drive “encrypted“? And, does the drive have a USB port built into PCB instead of the typical SATA or IDE PCB?

Data Recovery Base Rate
$300 Flat Fee
Price does not include shipping ($10-$15), transfer drive (starting at $75 or provide your own), or a donor drive, if applicable.
*If 1 Item Below Applies…
$400 Flat Fee
Price does not include shipping ($10-$15), transfer drive (starting at $75 or provide your own), or a donor drive, if applicable.

*Drive is larger than 2TB
*Drive is encrypted
*Drive has USB port built into PCB

*If 2+ Items Below Apply…
$500 Flat Fee
Price does not include shipping ($10-$15), transfer drive (starting at $75 or provide your own), or a donor drive, if applicable.

*Drive is larger than 2TB
*Drive is encrypted
*Drive has USB port built into PCB

Bare hard drive; less than or equal to 2TB: $300.

Bare hard drive; larger than 2TB: $400 (this drive is larger than 2TB).

Bare hard drive; larger than 2TB, with BitLocker encryption: $500 (this drive is larger than 2TB and encrypted).

Western Digital “My Passport” 1TB: $500 (this drive has a USB PCB and is encrypted with Western Digital’s Smartware). 

Western Digital “My Book” 2TB: $400 (this drive is encrypted with Western Digital’s Smartware). 

Western Digital “My Book” 3TB: $500 (this drive is encrypted with Western Digital’s Smartware and larger than 2TB). 

Western Digital “My Book Duo” 6TB: $800 (this is a RAID with 2x 3TB drives; larger than 2TB).

Western Digital “My Passport” 4TB: $500 (this drive is larger than 2TB, has a USB PCB, and is “SED” encrypted; but our max rate for any single drive is $500 — excluding donor parts, if applicable).  

Seagate “Expansion” 1TB: $300.

Seagate “Expansion” 3TB: $400 (this drive is larger than 2TB).

Seagate “Backup Plus” 1TB: $300. 

G-Technology G-RAID 4TB: $600 (this is a RAID with 2x 2TB drives)

G-Technology “G-RAID 8TB“: $800 (this is a RAID with 2x 4TB drives; larger than 2TB)


See more examples of RAID data recovery prices.

Below we’ve listed every possible detail about our data recovery prices:

Once your data is recovered, we’ll move the files to a “good” hard drive.
We call this hard drive the “transfer drive.”

Here’s what you need to know if you want to buy a drive from us:

All our transfer drives are brand new, name brand (usually Seagate, but could be Hitachi, Toshiba, Samsung, or Western Digital), and backed with at least a 1-year manufacturer warranty.

PORTABLE USB 3 HARD DRIVES (these drives are powered from your computer using a USB cable):

  • 1TB: $75
  • 2TB: $105

DESKTOP USB 3 HARD DRIVES (these drives are powered using a power adapter/wall outlet):

  • 4TB: $150
  • 6TB: $175
  • 8TB: $260
  • 12TB: $460
  • 16TB: $530

Larger drives are available upon request. 

Transfer drive prices do not include sales tax (for CA residents only).

Here’s what you need to know if you want to provide your own transfer drive:

1) The drive must be empty. Your transfer drive will be formatted (all your data will be permanently deleted) before we start moving the recovered data.

2) If your transfer drive is too small or defective (i.e. contains bad sectors, un-mounts itself while moving data, etc), you must purchase a drive from us. We highly recommend providing a drive at least 2-3x larger than your “bad” drive.

3) The drive must an external hard drive (with USB, Firewire, or Thunderbolt) or a bare SATA drive.

4) Transfer drive cannot be a NAS (with an ethernet connection) or a USB flash drive (unless the bad drive is also a flash drive, or other small devices, like an SD card).

5) The drive must arrive in the same box as the bad drive (you cannot send in a transfer drive after we receive your bad drive). If you do not include a transfer drive with your bad drive, you must buy one from us.

If your hard drive is larger than 2TB, there is an extra $100 fee if we can recover your data. We charge this fee due to the extra time required to clone large drives. Even if just a small amount of data is being used, we still clone the entire drive, as this is the safest approach in most cases.

Other data recovery companies charge $1 per GB, which means a 3TB drive would cost $3000. A successfully recovered 3TB drive with us is just $400.

If you have an encrypted hard drive there is an extra $100 fee if we can recover your data. This is because any encrypted hard drive is much more difficult and time-consuming to diagnose and recover data from. Some examples of encryption include:

  • Western Digital external hard drives (i.e. “My Passport”) with “Smartware” or “SED”  (these drives are encrypted at the sector and/or firmware level, even if you never set a password)
  • HP SmartSave external hard drives
  • Apple’s FileVault
  • Maxtor/Seagate “Black Armor” external hard drives
  • TrueCrypt
  • PGP / PGP Desktop
  • BitLocker
  • Full Disk Encryption hard drives (“FDE”)
  • McAfee Endpoint Encryption

Other data recovery companies charge $500-$2000 extra for encrypted hard drives.

If you have a portable external hard drive with a USB port built-in to the PCB, there is an extra $100 fee if we can recover your data. This is due to the complexity of recovering data from a “USB PCB” hard drive, as it does not have the standard “SATA” or “IDE” interface on the PCB.

You can use the pictures below to determine if your hard drive has a USB PCB (you need to remove the hard drive from the enclosure to see the PCB). Send us a picture of your hard drive if you need help identifying your PCB.




Other data recovery companies charge $300-$800 extra for USB PCBs.

Return shipping is usually $15 ($10 for CA residents) depending on the size and number of hard drives. When deciding on what kind of transfer drive to buy, consider that “portable” external hard drives are cheaper to ship than regular size external hard drives.

We encourage customers from other countries to include a return shipping label (with customs forms, if applicable) to avoid any unforeseen return shipping fees or hassles. 

If you have an iBook, PowerBook, old MacBook Pro, and certain PC laptops which are difficult to open, or an iMac/All-in-one PC, there is a non-refundable $75-$150 fee for removing the hard drive. We charge you whatever our neighbors, EliteMacTechs, charge us to remove the drive (if we confirm a removal fee is necessary, you can get a firm quote from EliteMacTechs before we start your recovery: https://www.elitemactechs.com). We can only perform data recovery with direct access to the bare hard drive — removed from the computer/enclosure.

We save our customers thousands of dollars with our RAID data recovery services because our data recovery prices are less than 1/4 what our competitors charge, and we achieve the same results (assuming they are as good as us). RAIDs are charged per hard drive. Below are some example prices:

  • 2x 1TB drives in RAID-0 from a Lacie or MyBook enclosure = $600
  • 5x 500GB drives in RAID-5 from a Dell server = $1500
  • 12x 250GB drives in RAID-6 from an Areca enclosure = $3600
  • 30x 300GB drives in RAID-5 from an HP server = $9000

No charge if your data can’t be recovered.

Most data recovery companies start at $3500 for a 5-drive RAID.

If the cover of your hard drive has been opened (exposing the platters), there is a $50 non-refundable up-front payment required. 

This fee is due to the increased diagnosis/repair time required after the cover has been opened. Opening the cover can create several other problems, separate from the original problem, which makes repairing the drive more difficult and time-consuming. 

When the cover goes on the hard drive (at the factory, by a machine), the screws are all tightened to an exact amount. Then the heads are programmed to work with this “amount.” How tight each screw is screwed into the cover can affect the head alignment. Therefore, once the screws have been adjusted in any way, the “cover” alignment is different and the “head” alignment may be too different to work. The heads are very tiny and the room to move around is extremely small, so if things aren’t “aligned” perfectly (each screw tightened and cover in the exact correct location) the heads may not move correctly and can’t read data.

If your recovery is successful, the $50 is put towards the recovery fee. 

Note: the “cover” is not the same as the “enclosure.” If you have an external hard drive, and just removed the plastic enclosure, there is no extra fee.


Hard drive cover

Left: Cover on; Right: Cover off, exposing platters to dirt, dust, and other particles


damaged hard drive - platter damage - bad heads

Hard drive cover is off, exposing the heads and platters inside the drive.


RAID Data Recovery Los Angeles

All these hard drives have their covers on and the platters and heads have not been exposed.

Many more examples here:

After your data recovery is finished (successful or not), you’ll have 14 days to pay for the recovery (or just for shipping back if recovery was not successful). After 14 days, there is a $10 per week storage fee to retain your hard drives and accessories. Due to our limited storage capacity, after 60 days of non-payment, your drive(s) and accessories become the property of $300 Data Recovery and will be recycled and/or destroyed.

For “deleted files recovery” and “format recovery” hard drives, we charge our full fee up-front. This fee is not refundable. We will get you back every file that can possibly be recovered. This up-front non-refundable policy also applies to the recovery of “overwritten” files and “lost” files. 

We charge this fee up-front because we will end up recovering all possible files from the drive. But, we cannot possibly know which files will be recovered until after the entire recovery is finished.

Once the recovery is finished, we’ve recovered 100% of the sectors on the drive and 100% of the files that could be recovered. But, because deleted/missing files may have been overwritten, we cannot guarantee which files will be recovered. 

Due to the nature of a deleted, formatted, or overwritten/missing files recovery, you may end up paying our full rate and not get back the files you need. This is a risk you must accept if you wish to proceed with our recovery.

*Note: our $100 “USB PCB” and $100 “Encryption” fees do not apply for “deleted files” or “format” recoveries unless we need to clone the drive (i.e., it has bad sectors and/or firmware corruption).

We only recommend using a transfer drive for saving the recovered data in a format/erased file recoveries. Although it’s possible to move the recovered data back to the original hard drive, this is not advisable since further recovery attempts would be impossible.

About 20% of hard drives we receive have bad heads (these are most often drives that have been dropped). We always try to offer our customers the option of an affordable partial recovery, by disabling the bad head(s) and recovering data using the remaining good heads. But sometimes, the only way to recover any data is by replacing parts inside the drive. In these cases, we will offer you the option of providing/paying for the required donor part. You can also decline our attempt and pay nothing if we can’t recover any data and you’re not willing to cover the cost of a donor drive.

Please see the Donor Drive section of our FAQ for more information about donor drives.

We charge $25 for “hard drive destruction services” if you wish to have your device completely destroyed to prevent future access to your data. Learn more about our hard drive destruction services.

If you have a Surface Pro 5, Pro 6, or Pro 7, we charge an up-front/non-refundable $75 “chip removal fee” to remove the eMMC chip from the motherboard. If you have a different machine with an eMMC chip instead of an SSD (e.g., some Asus and Lenovo laptops), we may charge $75 to remove the chip, depending on the difficulty. 

Watch a video of Brian Cometa (owner of $300 Data Recovery) explaining our recovery process and rates.

Questions about our data recovery prices? Chat with us or .

Start My Data Recovery

Can we recover your failed hard drive, SSD, flash drive, or RAID?

Click below to submit our Chances Form and you'll hear back from a data recovery technician in minutes!

Submit Our Chances Form