We have three affordable data recovery prices — $300, $400, and $500.

Use our Instant Rate Calculator below to find out the total charge for your recovery, before dropping off or mailing in your device.

 


Our data recovery prices are 100% transparent!

Our rates are pre-determined, and agreed upon, before we start working on your data recovery. There will be no surprises when your recovery is finished and it’s time to pay the bill.

  • 85% of our customers pay $300 for their recovered data (excluding shipping and a transfer drive, if necessary).
  • If we can’t recover any of your data, there is no charge!
  • No diagnostic or attempt fees (when data is unrecoverable).
  • $100 labor charge if you don’t want the data we could recover (if we recover less than 99% of your data).
  • Our max rate for any single-drive data recovery is $500 (excluding donor parts, if applicable).

Bare hard drive; less than or equal to 2TB: $300.

Bare hard drive; larger than 2TB: $400 (this drive is larger than 2TB).

Bare hard drive; larger than 2TB, with BitLocker encryption: $500 (this drive is larger than 2TB and encrypted).

Western Digital “My Passport” 1TB: $500 (this drive has a USB PCB and is encrypted with Western Digital’s Smartware). 

Western Digital “My Book” 2TB: $400 (this drive is encrypted with Western Digital’s Smartware). 

Western Digital “My Book” 3TB: $500 (this drive is encrypted with Western Digital’s Smartware and larger than 2TB). 

Western Digital “My Book Duo” 6TB: $800 (this is a RAID with 2x 3TB drives; larger than 2TB)

Seagate “Expansion” 1TB: $300.

Seagate “Expansion” 3TB: $400 (this drive is larger than 2TB).

Seagate “Backup Plus” 1TB: $300. 

G-Technology G-RAID 4TB: $600 (this is a RAID with 2x 2TB drives)

G-Technology “G-RAID 8TB“: $800 (this is a RAID with 2x 4TB drives; larger than 2TB)

 

See more examples of RAID data recovery prices.


Flat-fee data recovery prices break-down (NO DATA, NO CHARGE)…

Data Recovery Base Rate
$300 Flat Fee
Price does not include shipping ($10-$15) or a transfer drive (starting at $65), if applicable.
If 1 Item Below Applies…
$400 Flat Fee
Price does not include shipping ($10-$15) or a transfer drive (starting at $65), if applicable.

+Drive is larger than 2TB
+Drive is encrypted
+Drive has USB port built into PCB

If 2+ Items Below Apply…
$500 Flat Fee
Price does not include shipping ($10-$15) or a transfer drive (starting at $65), if applicable.

+Drive is larger than 2TB
+Drive is encrypted
+Drive has USB port built into PCB


Below we’ve listed every possible detail about our data recovery prices:

Once your data is recovered, we’ll move the files to a “good” hard drive.
We call this hard drive the “transfer drive.”

Here’s what you need to know if you want to buy a drive from us:

All our transfer drives are brand new, name brand (usually Seagate, but could be Hitachi, Toshiba, Samsung, or Western Digital), and backed with at least a 1-year manufacturer warranty.

PORTABLE USB 3 HARD DRIVES (these drives are powered from your computer using a USB cable):

  • 500GB: $65
  • 1TB: $75
  • 2TB: $105

DESKTOP USB 3 HARD DRIVES (these drives are powered using a power adapter/wall outlet):

  • 3TB: $125
  • 4TB: $150
  • 5TB: $175

Larger drives available upon request. 

Transfer drive prices do not include sales tax (for CA residents only).


Here’s what you need to know if you want to provide your own transfer drive:

1) The drive must be empty. Your transfer drive will be formatted (all your data will be permanently deleted) before we start moving the recovered data.

2) If your transfer drive is too small or defective (i.e. contains bad sectors, un-mounts itself while moving data, etc), you must purchase a drive from us.

3) The drive must an external hard drive (with USB, Firewire, or Thunderbolt) or a bare SATA drive.

4) Transfer drive cannot be a NAS (with an ethernet connection) or a USB flash drive (unless the bad drive is also a flash drive, or other small device, like an SD card).

5) Drive must arrive in the same box as the bad drive (you cannot send in a transfer drive after we receive your bad drive). If you do not include a transfer drive with your bad drive, you must buy one from us.

If your hard drive is larger than 2TB, there is an extra $100 fee if we can recover your data. We charge this fee due to the extra time required to clone large drives. Even if just a small amount of data is being used, we still clone the entire drive, as this is the safest approach in most cases.

Other data recovery companies charge $1 per GB, which means a 3TB drive would cost $3000. A successfully recovered 3TB drive with us is just $400.

If you have an encrypted hard drive there is an extra $100 fee if we can recover your data. This is because any encrypted hard drive is much more difficult and time consuming to diagnose and recover data from. Some examples of encryption include:

  • Western Digital external hard drives (i.e. “My Passport”) with “Smartware”  (these drives are encrypted at the sector and/or firmware level, even if you never set a password)
  • HP SmartSave external hard drives
  • Maxtor/Seagate “Black Armor” external hard drives
  • TrueCrypt
  • PGP / PGP Desktop
  • BitLocker
  • Full Disk Encryption hard drives (“FDE”)
  • McAfee Endpoint Encryption

Other data recovery companies charge $500-$2000 extra for encrypted hard drives.

If you have a portable external hard drive with a USB port built-in to the PCB, there is an extra $100 fee if we can recover your data. This is due to the complexity of recovering data from a “USB PCB” hard drive, as it does not have the standard “SATA” or “IDE” interface on the PCB.

You can use the pictures below to determine if your hard drive has a USB PCB (you need to remove the hard drive from the enclosure to see the PCB). Send us a picture of your hard drive if you need help identifying your PCB.

“SATA” PCB

“IDE” PCB

“USB PCB”

Other data recovery companies charge $300-$800 extra for USB PCBs.

Return shipping is usually $15 ($10 for CA residents) depending on the size and number of hard drives. When deciding on what kind of transfer drive to buy, consider that “portable” external hard drives are cheaper to ship than regular size external hard drives.

We encourage customers from other countries to include a return shipping label (with customs forms, if applicable) to avoid any unforeseen return shipping fees or hassles. 

If you have an iBook, PowerBook, MacBook Pro, and certain PC laptops which are difficult to open, or an iMac/All-in-one PC, there is a non-refundable $75 fee for removing the hard drive. We can only perform data recovery with direct access to the bare hard drive, removed from the computer/enclosure.

We save our customers thousands of dollars with our RAID data recovery services because our data recovery prices are less than 1/4 what our competitors charge, and we achieve the same results (assuming they are as good as us). RAIDs are charged per hard drive. Below are some example prices:

  • 2-drive RAID-0 from a Lacie or MyBook enclosure = $600
  • 5-drive RAID-5 from a Dell server = $1500
  • 12-drive RAID-6 from an Areca enclosure = $3600
  • 30-drive RAID-5 from an HP server = $9000

No charge if your data can’t be recovered.

Most data recovery companies start at $3500 for a 5-drive RAID.

If the cover of your hard drive has been opened (exposing the platters), there is a $50 non-refundable up-front payment required. 

This fee is due to the increased diagnosis/repair time required after the cover has been opened. Opening the cover can create several other problems, separate from the original problem, which make repairing the drive more difficult and time consuming. 

When the cover goes on the hard drive (at the factor, by a machine), the screws are all tightened to an exact amount. Then the heads are programmed to work with this “amount.” How tight each screw is screwed into the cover can affect the head alignment. Therefore, once the screws have been adjusted in any way, the “cover” alignment is different and the “head” alignment may be too different to work. The heads are very tiny and the room to move around is extremely small, so if things aren’t “aligned” perfectly (each screw tightened and cover in exact correct location) the heads may not move correctly and can’t read data.

If your recovery is successful, the $50 is put towards the recovery fee. 

Note: the “cover” is not the same as the “enclosure.” If you have an external hard drive, and just removed the plastic enclosure, there is no extra fee.

EXAMPLE 1:

Hard drive cover

Left: Cover on; Right: Cover off, exposing platters to dirt, dust, and other particles

EXAMPLE 2: 

damaged hard drive - platter damage - bad heads

Hard drive cover is off, exposing the heads and platters inside the drive.

EXAMPLE 3:

RAID Data Recovery Los Angeles

All these hard drives have their covers on and the platters and heads have not been exposed.

After your data recovery is finished (successful or not), you’ll have 14 days to pay for the recovery (or just for shipping back if recovery was not successful). After 14 days, there is a $10 per week storage fee to retain your hard drives and accessories. Due to our limited storage capacity, after 60 days of non-payment, your drive(s) and accessories become the property of $300 Data Recovery and will be recycled and/or destroyed.

For “deleted files recovery” and “format recovery” hard drives, we charge our full fee up-front. This fee is not refundable. We will get you back every file that can possibly be recovered. This up-front non-refundable policy also applies to recovery of “overwritten” files and “lost” files. 

We charge this fee up-front because we use the same process as we use with a “bad” drive (diagnose drive, fix firmware problems, create complete sector-level clone of drive, etc.) but we cannot possibly know which files will be recovered until after the entire recovery is finished.

Once the entire recovery is finished, we’ve recovered 100% of the sectors on the drive and 100% of the files that could be recovered. But since deleted/formatted files may have been overwritten, we cannot guarantee which files will be recovered.

We highly recommend using a transfer drive for saving the recovered in format/erased file recoveries. Although it’s possible to move the recovered data back to the original hard drive, this is not advisable since further recovery attempts would be impossible.

About 25% of drives we receive have bad heads (these are most often drives that have been dropped). We always try to offer our customers the option of an affordable partial recovery, by disabling the bad head(s) and recovering data using the remaining good heads. But sometimes, the only way to recover any data is by replacing parts inside the drive. If the cost of donor parts is too expensive (more than $50) then the recovery is not feasible for us to perform (assuming we don’t already have the donor part in stock and cannot disable the bad head and provide a “partial recovery”). In these cases, we may offer you the option of providing/paying for the required donor part (which could cost $50 or more). You can also decline our attempt and pay nothing.


Questions about our data recovery prices? Chat with us 24×7 or .

 

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