1. Broken or bad USB connector/interface
We can manually solder the data leads from a USB cable or connector to flash drive’s PCB, even in cases where pads are lifted or missing (see photos below).
2. Bad fuse or other chip on PCB
We can often locate the bad component and replace or bypass it so we can image the drive.
3. Failed/corrupt controller
We can remove the flash chips and perform a chip-off data recovery by reading the chips and reconstructing the controller’s algorithms (see photos below).
For any flash drive that DOESN’T require “chip-off” recovery (#1 and sometimes #2 above), the cost is $300. But, if you also encrypted your flash drive with Bitlocker, FileVault, Veracrypt, or something similar, we charge an additional $100 encryption fee.
For any flash drive that REQUIRES “chip-off” recovery (sometimes #2 and always #3 above), we charge $300 per chip (most flash drives only contain one or two flash memory/data chips). We also charge a $100 attempt fee per chip if the recovery is not successful or you do not want the data we were able to recover (if less than 99% was recovered). If more than 99% was recovered, there is no option to decline our recovery.
Why do we charge an attempt fee for chip-off recoveries?
A chip-off recovery involves physically removing the flash chip(s) from the PCB, “dumping” or “reading” the contents into a flash recovery program, then virtually reconstructing the controller to access the data on from the flash chips. This turns out to be much more difficult and time-consuming than recovering a normal hard drive (or an SSD with “firmware corruption”), and unfortunately, has a lower success rate (about 60-65% chance for a successful recovery).
Can we recover your failed hard drive, SSD, flash drive, or RAID?
Click below to submit our Chances Form and you'll hear back from a data recovery technician in minutes!