How to disassemble your external enclosure and find your drive’s model number.
Below, you’ll find YouTube videos showing how to remove your external enclosure so you can see the hard drive within. We need the model number from the hard drive’s label (inside the enclosure) to provide a “Chances” estimate.
If you can’t find your exact model below, look for a similar model with the same manufacturer and size (portable or desktop). Or, try searching YouTube (using terms like “disassembly” + the type of external drive you have). You can also send us photos of your enclosure, and we’ll try to locate (or create) a disassembly video for you.
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